Loading...
About 2018-05-08T14:09:56+00:00

WHO WE ARE.

PC Wizard UK is a computer services company, working with both domestic and business clients. With over 14 years of experience in the ICT sector, we pride ourselves on the high standard of the work and support solutions we deliver – as well as our excellent customer service.

Based in Watford, PC Wizard was founded in 2004 by Alex Hill, who had a passion for IT since he was at school and decided to transform that same enthusiasm into a career and business. Initially starting out in domestic ICT, over the years, PC Wizard has expanded, and now has many business clients.

In the first eight years of business, we were a small helpful domestic support company, run by Alex. Within the first five years, the business grew from 100 to 1000 on site domestic customers. He soon realised to help everyone quicker, he would start offering a remote service.

In the last five years, we have grown from 100 to 400 domestic remote support customers. Now the business has gone from just Alex, to multiple staff. By having multiple staff, he was now able to offer reliable business remote support. We now have over 50 business support customers and offer 24/7 business support.

In the last year, we have investigated cyber security and how to make sure our customers are keeping their customers data safe. We have done this by starting to offer more affordable UK encrypted back up, hosted servers and more cloud encrypted services. By doing this, our customers will be able to remove their outdated insecure servers.

Now, come to the future and give us a call.

We work with both small and large businesses and aim to give the smaller business the support that the larger business have become accustomed to.

PC Wizard offers a range of personalised technical support for all our customers, including regular service telephone calls and remote support to ensure we offer the best service possible.

Rather than only respond when there is an issue, we call our customers regularly to check they are happy with the service they are receiving, and to ensure the ICT system doesn’t get outdated. We will always aim to give clients an estimate of work costs before carrying anything out and keep the customer informed throughout a job. Many of our customers are on a remote support contract, so we can access their machines easily and quickly and ensure their computers run smoothly and problem-free all year long.

Even as we continue to grow, the mission of PC Wizard remains the same: to offer fast, efficient and good quality and value IT solutions.

IT SUPPORT FOR BUSINESS.

SUPPORT

Ensure your business is benefiting from fast, professional and efficient IT support today.

Support for you & your business

For more information on the support we provide, get in touch with us today.

Contact Us

SERVICES

No matter how big or small, we provide a variety of IT services which are tailored to fit the needs of individual businesses.

Taking Care of Business

For more information on the services we provide, get in touch with us today.

Contact Us

SECURITY

Cyber Security for a business is vital. Smaller businesses may believe this doesn't apply to them as they are a small operation, this type of thinking can be critical.

Peace of mind

For more information on how to protect your business at a low cost, get in touch with us today.

Contact Us

FAQs.

PC WizardUK is an IT support company looking after domestic customers and business customers, both small and large.

We are based in Watford. We cover all over North London, London and the South East.

Yes. With all the regulations surrounding personal data and GDPR compliance, we ensure we are keeping up to date with data protection. This will always be a top priority.

Yes. We guarantee all the work we carry out for three months.

Office is open Monday to Friday 9AM – 6PM.

Domestic Remote Support contracts can contact us Monday to Friday 9AM – 6PM.

Business Remote Support Contracts can contact us 24/7.

We currently look after over 400 customers on a support contract and over 2000 on ad-hoc.

We currently look after over 50 businesses.

“PC Wizard provide reliable, responsive and flexible support for our IT needs, including our user profiles, email exchange, cloud storage, security and computing hardware. Alex and the team have deep experience and great knowledge of the latest technology. They have used wizardry to bring laptops back to life when they have crashed at the worst possible moment, and we are very happy to recommended them to other organisations.”
Alex Kann, Together TV

“We have entrusted our computers to PC Wizard for several years now and we have always found them to be very quick, efficient and effective. I would happily recommend them to anyone.”

Peter Keen, infapower
“The service provided by Alex and colleagues remains first class: the response time is good and problems are fixed quickly. The annual service is efficiently carried out remotely and provides reassurance. I would recommend PC Wizard to other domestic clients.”
Hilary Stevenson
“Alex has been a great help setting up Marks Consulting Partners IT System. We are on a service contract with PC Wizard and they are prompt in fixing problems and giving advice on IT related issues.”

NO FIX NO FEE
Contact us today for your free quote.

Contact