We provide unlimited software remote support for one computer. For any problems/viruses or anything you don’t understand on your computer, you can give us a call and we will log on remotely and fix that fault. Also included in this service is a yearly clean up where we log in remotely and give your computer a full health check. This will keep your computer running smoothly throughout the year. If we cannot fix your computer remotely, you can bring it in to our office, most of the time this is at no extra cost. This is included in your contract. If the issue requires us to visit you, there will be a call out fee of £60 which is 50% off our normal price of £120 per visit.