MANAGED DOMESTIC SUPPORT.
Due to the quantity of domestic customers we have on remote support means we normally see the same virus several times on different computers. Once we have resolved the initial problem we are then able to quickly remove the same virus from all other customers.
With over 400 domestic customers on a remote support contract, we know how to keep our customers happy.
Unlimited Remote Support Household: £165+VAT per year
We provide unlimited software remote support for the Household. For any problems/viruses or anything you don’t understand on your computer, you can give us a call and we will log on remotely and fix that fault. Also included in this service is a yearly clean up where we log in remotely and give your computer a full health check. This will keep your computer running smoothly throughout the year. If we cannot fix your computer remotely, you can bring it in to our office, most of the time this is at no extra cost. This is included in your contract. If the issue requires us to visit you, there will be a call out fee of £50 +VAT